GENERAL TERMS AND RATES ONDA DO MAR

1. RESERVATION AND CONFIRMATION:
- The reservation is confirmed after payment of the booking price.
- You will receive an email with your stay details and confirmed dates.

2. PAYMENT:
- We accept bank transfer and STRIPE payment platform for credit/debit cards.
- The remaining balance must be paid before arrival.
- Non-payment may result in cancellation of the reservation.

3. CANCELLATION AND MODIFICATION:
. FREE CANCELLATION: there is a 30-day period before the start of the booking during which the guest can cancel free of charge and receive a refund of the amount paid.
- LATE CANCELLATION: If cancellation occurs outside the established period, a charge of the total reservation amount will apply.
- NO SHOW: In case of no arrival on the scheduled date without prior notice, the total reservation amount may be charged.
- EXCEPTIONS: more flexible policies may be considered in cases of force majeure, depending on the circumstances.

4. CHECK-IN / CHECK-OUT:
- Check-in: from 14:00h
- Check-out: until 14:00h
Special schedules may be agreed upon request (additional charges may apply).

5. HOUSE RULES
- NO SMOKING: there are 2 balconies where smoking is allowed.
- MAXIMUM OCCUPANCY: the maximum indicated in the reservation.
- INDOOR ACTIVITIES: no parties or large gatherings allowed.
- DISTURBANCES: low noise levels, especially after 22:00h.
- PETS: no pets allowed, except with express authorization. Possible additional cleaning or damage charges.
- TRASH: do not leave trash in the apartment at check-out.
- Damage or loss is the guest’s responsibility.

6. INCLUDED SERVICES
- Water, electricity and gas.
- Free Wi-Fi.
- Bed linen and towels.
- Initial cleaning of the apartment.

For stays over 7 nights, replacement bed linen and towels.

7. LIABILITY
- We are not responsible for valuables left in the apartment.
- Force majeure: the property is not responsible for cancellations or changes due to natural events, restrictions, or emergencies.

8. RATES
- Dynamic Prices: Rates may vary depending on the season, duration of stay, demand, and current offers. Check website.
- Special rates for extended stays: check in advance.
- Pices include applicable local taxes.